Week 1C : Fundamentals – Grammar

Hospitality English Program

Introduction

This lesson is about writing simple and continuous sentences using Plural subject

Duration : 90 minutes

Learning Outcome

At the end of this lesson, you must be able to :

  • Identify Plural Subject and know how to match it with Simple or Continuous Verb
  • Identify and use Simple Present Verb in Question and Answer
  • Identify and use Present Continuous Verb in Question and Answer

Reference : Chapter 1

Watch this video and identify the simple or continuous verbs used


Lecture

  • Class discussion : Tell us what are your daily activities?
  • What, Where, Why, When, With Whom do you do it? – Discuss
  • What sorts of NOUNS have you used in the discussion?
  • What types of VERBS have you used in the discussion?
  • Have you used any Adjectives and Prepositions?
  • Have you arranged all your Nouns, Verbs, Adjectives and Preposition correctly?
  • Let’s discuss

Activity – Work in pairs

  • Take turn to ask your partner of his/her daily activities

Exercise 1c : Basic English Communication

Part 1 (Group work)

Fill in the blanks with appropriate answer based on the verb or non-verb used in the questions

  1. Which room do you stay ? I ____________ in room 325
  2. What time do you wish a wake up call? I _____________ a wake up call at 6 o’clock
  3. When are you going to the mangrove? I ______________ there tomorrow
  4. Are you happy to stay here? Yes, I _____________ very happy to stay here.
  5. What time do you like to eat lunch? I ______________ to eat lunch about 1.00pm
  6. Are you in the room now? Yes, I __________ in the room now.
  7. What are you saying ? I _________________ that the food is nice
  8. Which country are you from ? I ______________ from Switzerland
  9. Do you always arrive early for breakfast? Yes, I always____________ early
  10. How many times do you go for a jog in a week? I ______________ once a week

Sample Answers

  1. Which room do you stay ? I stay in room 325
  2. What time do you like a wake up call? I like a wake up call at 6 o’clock
  3. When are you going to the mangrove? I am going there tomorrow
  4. Are you happy to stay here? Yes, I am very happy to stay here.
  5. What time do you like to eat lunch? I like to eat lunch about 1.00pm
  6. Are you in the room now? Yes, I am in the room now.
  7. What are you saying ? I am saying that the food is nice
  8. Which country are you from ? I am from Switzerland
  9. Do you always arrive early for breakfast? Yes, I always arrive early
  10. How many times do you go for a jog in a week? I go once a week

Part 2 (Group Work)

Using subject I and You, write 10 present sentences (using instruction in bracket) about :

My daily activities

  1. (simple verb) Q : What time do you arrive at work everyday?
  2. (simple verb) A : I arrive at 6.45am
  3. (simple verb) Q : Who do you serve at work?
  4. (simple verb) A : Usually I serve customers at the restaurant
  5. (continuous verb) Q : Are you going anywhere tomorrow?
  6. (continuous verb) A : Yes, I am going to the night market
  7. (adjective) Q : Are you happy to work here?
  8. (adjective) A : Yes, indeed I am very happy
  9. (preposition) Q : Are you on holidays now?
  10. (preposition) A : Oh no, I am not on holidays anymore

Conclusion

1. In Simple Present Tense

  • A Plural subject combines directly with a Simple Plural Verb, eg : I go
  • In a Question, Use ‘do’ before a subject, followed by a simple verb, eg : Do you go?

2. In Present Continuous Tense

  • I is used with ‘am’ followed by a continuous verb, eg : I am going
  • You is used with are followed by a continuous verb, eg : You are going
  • The position of ‘am’ and ‘are’ are reversed in Question, eg : Are you going? Am I going?

3. In sentences using an adjective or preposition, the use of am and are is similar to continuous verb, eg : I am happy, You are happy, Am I Happy? Are you happy?

4. Common errors to avoid : I am go, I going, Are you go? Do you going? Do you happy?

Week 4B : Housekeeping Communication2

Hospitality English Program

Introduction

This lesson is about writing Future simple and continuous Questions and Answers using Singular & Plural subjects

Duration : 120 minutes

Learning Outcome

At the end of this lesson, you must be able to :

  • Identify Singular Subject and know how to use it with Future Simple or Continuous Verb
  • Identify and use Singular Subject with Future Simple Verb in Question and Answer
  • Identify and use Singular Subject with Future Continuous Verb and Non-verb in Question and Answer

Reference : Chapter 1Chapter 2Chapter 3Chapter 4Chapter 5Chapter 6

Exercise 4b : Hospitality English Communication

Part 1 (Individual work)

Fill in the blanks with appropriate answer based on the verb or non-verb used in the questions

  1. What time will you clean my room ? We ____________ your room at 10am.
  2. What time can you send my laundry ? We _____________ it tomorrow morning Sir.
  3. Can we clean your room, Sir? Yes, you ______________ my room now.
  4. Will you be here at 11 am? Yes, I _____________ there at 11am.
  5. Can you send an ironing board ? Certainly Sir, We ______________  it now.
  6. When can you check the air-cond? The maintenance officer __________ it in 10 minutes.
  7. How can we use the deposit box? You _________ (read) the instruction.
  8. When can the manager come here? He ______________ here now Sir
  9. Can you explain this note in English? Yes, I ____________ it to you
  10. Can she explain this to me ? Yes, She ______________ it too.

Part 2 (Group Work)

Using subject He, She or Singular subject (eg : the customer), write 10 future sentences about :

Housekeeping activities

  1. (simple verb) Q : ________________________________________
  2. (simple verb) A : ________________________________________
  3. (simple verb) Q :________________________________________
  4. (simple verb) A : ________________________________________
  5. (cont verb) Q : __________________________________________
  6. (cont verb) A : __________________________________________
  7. (adjective) Q : __________________________________________
  8. (adjective) A : __________________________________________
  9. (prep / noun) Q : ________________________________________
  10. (prep / noun) A :_________________________________________

Sample Answers

Exercise 4b : Hospitality English Communication

Part 1 (Individual work)

Fill in the blanks with appropriate answer based on the verb or non-verb used in the questions

  1. What time will you clean my room ? We will clean your room at 10am.
  2. What time can you send my laundry ? We can send it tomorrow morning Sir.
  3. Can we clean your room, Sir? Yes, you may clean my room now.
  4. Will you be here at 11 am? Yes, I will be there at 11am.
  5. Can you send an ironing board ? Certainly Sir, We can send  it now.
  6. When can you check the air-cond? The maintenance officer will check it in 10 minutes.
  7. How can we use the deposit box? You can read the instruction.
  8. When can the manager come here? He can come here now Sir
  9. Can you explain this note in English? Yes, I can explain it to you
  10. Can she explain this to me ? Yes, She can explain it too.

Part 2 (Group Work)

Using subject He, She or Singular subject (eg : the customer), write 10 future sentences about :

Housekeeping activities

  1. (simple verb) Q : Can she clean my room
  2. (simple verb) A : Yes, she can clean your room
  3. (simple verb) Q : When will she change my bedsheet
  4. (simple verb) A : She will change it when she cleans the room
  5. (cont verb) Q : What will she be using to clean?
  6. (cont verb) A : She will only be using safe chemical
  7. (adjective) Q : Will she be happy to do it?
  8. (adjective) A : Yes, she will be very happy to do it
  9. (prep / noun) Q : When can she be there?
  10. (prep / noun) A : She can be there after lunch

Conclusion

1. In Future Simple Present Tense

  • A Singular subject combines directly with a Future Verb, eg : He can go
  • In a Question, Use ‘future verb’ before a subject, followed by a simple verb, eg : Can he go?

2. In Future Continuous Tense

  • Singular or Plural Subject is used with ‘future verb’ followed by ‘be’ and a continuous verb, eg : He will be going
  • The position of ‘future verb’ is reversed in Question, eg : Will he be going?

3. In sentences using an adjective or preposition, the use of future verb is similar to continuous verb, eg : He will be happy, He will be here, Will he be happy?

4. Common errors to avoid : He will be go, He will going

Week 2B : Front Office Communication

Hospitality English Communication Lesson

Introduction

This lesson is about writing simple and continuous Questions and Answers using Plural subjects

Duration : 120 minutes

Learning Outcome

At the end of this lesson, you must be able to :

  • Identify Plural Subject, verb and non-verb
  • Know how to find the root question from a  Simple or Continuous Verb sentence
  • Identify and use Simple Present Verb in Question and Answer
  • Identify and use Present Continuous Verb in Question and Answer

Reference : Chapter 1Chapter 2

Watch this video and identify the simple or continuous verbs used

Exercise 2b : Hospitality English Communication

Part 1 (Group work)

Fill in the blanks with appropriate verb based on the verb or non-verb used in the answers

  1. _______ you _______ in Front Office Department ? Yes, I work in front office department
  2. How _________ you ________ to work? I go to work by car
  3. _______ you ________ to drive to work? I am comfortable to drive
  4. When _________ you _________ again? I am working tomorrow
  5. Who _________ you _________ to work with? I go with my housemate
  6. Where _________ they _________ ? They work at the same hotel
  7. _________ they ________ ? Yes, they are local
  8. Which part of Langkawi ________ they _________ ? They are from Cenang
  9. _______ they ________ today? Yes, They work 6 days a week
  10. ___________ they ________ now? Yes, They are here

Part 2 (Group Work)

Using subject I, We, You or They or Plural subjects, write 10 present sentences (Q & A) about :

My favourite Shopping Centre

  1. (simple verb) Q : ___________________________________________
  2. (simple verb) A : ___________________________________________
  3. (simple verb) Q : ___________________________________________
  4. (simple verb) A : ___________________________________________
  5. (cont verb) Q : _____________________________________________
  6. (cont verb) A : _____________________________________________
  7. (adjective) Q : _____________________________________________
  8. (adjective) A : _____________________________________________
  9. (prep / noun) Q : ___________________________________________
  10. (prep / noun) A : ________________________________________

Sample Answers

Part 1 (Individual work)

Fill in the blanks with appropriate verb based on the verb or non-verb used in the answers

  1. Do you work in Front Office Department ? Yes, I work in front office department
  2. How do you go to work? I go to work by car
  3. Are you comfortable to drive to work? I am comfortable to drive
  4. When are you working again? I am working tomorrow
  5. Who do you go to work with? I go with my housemate
  6. Where do they work ? They work at the same hotel
  7. Are they local ? Yes, they are local
  8. Which part of Langkawi are they from ? They are from Cenang
  9. Do they work today? Yes, They work 6 days a week
  10. Are they here now? Yes, They are here

Part 2 (Group Work)

Using subject I, You or They or Plural subjects, write 10 present sentences (Q & A) about :

My favourite Shopping Centre

  1. (simple verb) Q : Where do you usually do your shopping?
  2. (simple verb) A : Usually, I do it at Langakwi Parade
  3. (simple verb) Q : Why do you like to shop there?
  4. (simple verb) A : Because they have many choices
  5. (cont verb) Q : Are they having any sales right now?
  6. (cont verb) A : Yes, they are having a great sales now
  7. (adjective) Q : Are they a big shopping centre?
  8. (adjective) A : They are the largest shopping centre in Langkawi
  9. (prep / noun) Q : Are they in Kuah area?
  10. (prep / noun) A : Actually, they are at Klibang area

Conclusion
1. In Simple Present Tense
  • A Plural subject combines directly with a Simple Plural Verb, eg : I go
  • In a Question, Use ‘do’ before a subject, followed by a simple verb, eg : Do you go?
2. In Present Continuous Tense
  • I is used with ‘am’ followed by a continuous verb, eg : I am going
  • You is used with are followed by a continuous verb, eg : You are going
  • The position of ‘am’ and ‘are’ are reversed in Question, eg : Are you going? Am I going?
3. In sentences using an adjective or preposition, the use of am and are is similar to continuous verb, eg : I am happy, You are happy, Am I Happy? Are you happy?
4. Common errors to avoid : I am go, I going, Are you go? Do you going? Do you happy?

Week 2 : Present Actions (Plural) Part2

English Communication Lesson

Introduction

This lesson is about writing simple and continuous Questions and Answers using Plural subjects

Duration : 90 minutes

Learning Outcome

At the end of this lesson, you must be able to :

  • Identify Plural Subject, verb and non-verb
  • Know how to find the root question from a  Simple or Continuous Verb sentence
  • Identify and use Simple Present Verb in Question and Answer
  • Identify and use Present Continuous Verb in Question and Answer

Reference : Chapter 1, Chapter 2

Watch this video and identify the simple or continuous verbs used

Exercise 2a : Basic Communication English

Part 1 (Individual work)

Fill in the blanks with appropriate verb based on the verb or non-verb used in the answers

  1. _______ you _______ to go to cable car ? Yes, I like to go to the cable car
  2. How much _________ you ________ for the ticket? I pay RM15 to go up there.
  3. _______ you ________ to be in the gondola? I am nervous to be in the gondola
  4. When _________ you _________ to go there again? I am planning to go next week
  5. Who _________ you _________ to go with? I want to go with my friends
  6. What _________ they _________ there? They have a great view of Langkawi
  7. _________ they ________ ? Yes, they are very popular in the world
  8. Which part of Langkawi ________ they _________ ? They are located at Teluk Burau
  9. _______ they ________ today? Yes, They open everyday unless the weather is bad
  10. How high ___________ they _________ the sea level? They are 800m above the sea

Part 2 (Group Work)

Using subject I, We, You or They or Plural subjects, write 10 present sentences (Q & A) about :

My favourite Shopping Centre

  1. (simple verb) Q : ___________________________________________
  2. (simple verb) A : ___________________________________________
  3. (simple verb) Q : ___________________________________________
  4. (simple verb) A : ___________________________________________
  5. (cont verb) Q : _____________________________________________
  6. (cont verb) A : _____________________________________________
  7. (adjective) Q : _____________________________________________
  8. (adjective) A : _____________________________________________
  9. (prep / noun) Q : ___________________________________________
  10. (prep / noun) A : ________________________________________

Sample Answers

Part 1 (Individual work)

Fill in the blanks with appropriate verb based on the verb or non-verb used in the answers

  1. Do you like to go to cable car ? Yes, I like to go to the cable car
  2. How much do you pay for the ticket? I pay RM15 to go up there.
  3. Are you nervous to be in the gondola? I am nervous to be in the gondola
  4. When are you planning to go there again? I am planning to go next week
  5. Who do you want to go with? I want to go with my friends
  6. What do they have there? They have a great view of Langkawi
  7. Are they popular ? Yes, they are very popular in the world
  8. Which part of Langkawi are they locatedThey are located at Teluk Burau
  9. Do they open today? Yes, They open everyday unless the weather is bad
  10. How high are they above the sea level? They are 800m above the sea

Part 2 (Group Work – Work in Pairs)

Using subject I, You or They or Plural subjects, write 10 present sentences (Q & A) about :

My favourite Shopping Centre

  1. (simple verb) Q : Where do you usually do your shopping?
  2. (simple verb) A : Usually, I do it at Langakwi Parade
  3. (simple verb) Q : Why do you like to shop there?
  4. (simple verb) A : Because they have many choices
  5. (cont verb) Q : Are they having any sales right now?
  6. (cont verb) A : Yes, they are having a great sales now
  7. (adjective) Q : Are they a big shopping centre?
  8. (adjective) A : They are the largest shopping centre in Langkawi
  9. (prep / noun) Q : Are they in Kuah area?
  10. (prep / noun) A : Actually, they are at Klibang area

Conclusion

1. In Simple Present Tense

  • A Plural subject combines directly with a Simple Plural Verb, eg : I go
  • In a Question, Use ‘do’ before a subject, followed by a simple verb, eg : Do you go?

2. In Present Continuous Tense

  • I is used with ‘am’ followed by a continuous verb, eg : I am going
  • You is used with are followed by a continuous verb, eg : You are going
  • The position of ‘am’ and ‘are’ are reversed in Question, eg : Are you going? Am I going?

3. In sentences using an adjective or preposition, the use of am and are is similar to continuous verb, eg : I am happy, You are happy, Am I Happy? Are you happy?

4. Common errors to avoid : I am go, I going, Are you go? Do you going? Do you happy?

Week 1 : Present Actions (Plural) Part1

English Communication Lesson

Introduction

This lesson is about writing simple and continuous sentences using Plural subject

Duration : 90 minutes

Learning Outcomes

At the end of this lesson, you must be able to :

  • Identify Plural Subject and know how to match it with Simple or Continuous Verb
  • Identify and use Simple Present Verb in Question and Answer
  • Identify and use Present Continuous Verb in Question and Answer

Reference : Chapter 1

Watch this video and identify the simple or continuous verbs used

Lecture

  • Class discussion : Tell us what are your daily activities?
  • What, Where, Why, When, With Whom do you do it? – Discuss
  • What sorts of NOUNS have you used in the discussion?
  • What types of VERBS have you used in the discussion?
  • Have you used any Adjectives and Prepositions?
  • Have you arranged all your Nouns, Verbs, Adjectives and Preposition correctly?
  • Let’s discuss

Activity – Work in pairs

  • Take turn to ask your partner of his/her daily activities

Exercise 1a : Basic English Communication

Part 1 (Individual work)

Fill in the blanks with appropriate answer based on the verb or non-verb used in the questions

  1. Where do you live ? I ____________ in Langkawi
  2. What time do you wake up everyday? I _____________ at 6 o’clock in the morning.
  3. Where are you studying ? I ______________ at SMK Mahsuri
  4. Are you happy to study there? Yes, I _____________ very happy to study there.
  5. What time do you eat lunch? I ______________ lunch about 1.00pm everyday
  6. Are you in the class now? Yes, I __________ in the class with my friends.
  7. What are you doing there? I _________________ english
  8. What form are you in? I ______________ in form 4
  9. Do you always arrive at 9am every day? Yes, I always____________ at 9am everyday
  10. How many times do you go to tuition in a week? I ______________ there once a week

Part 2 (Group Work – Work in pairs)

Using subject I and You, write 10 present sentences (using instruction in bracket) about :

Our daily activities

  1. (simple verb) Q ______________________________________________
  2. (simple verb) A ______________________________________________
  3. (simple verb) Q ______________________________________________
  4. (simple verb) A ______________________________________________
  5. (cont verb) Q ________________________________________________
  6. (cont verb) A ________________________________________________
  7. (adjective) Q ________________________________________________
  8. (adjective) A ________________________________________________
  9. (prep / noun) Q ______________________________________________
  10. (prep / noun) A ______________________________________________

Sample Answers

Part 1 (Individual work)

Fill in the blanks with appropriate answer based on the verb or non-verb used in the questions

  1. Where do you live ? I live in Langkawi
  2. What time do you wake up everyday? I wake up at 6 o’clock in the morning.
  3. Where are you studying ? I am studying at SMK Mahsuri
  4. Are you happy to study there? Yes, I am very happy to study there.
  5. What time do you eat lunch? I eat lunch about 1.00pm everyday
  6. Are you in the class now? Yes, I am in the class with my friends.
  7. What are you doing there? I am learning english
  8. What form are you in? I am in form 4
  9. Do you always arrive at 9am every day? Yes, I always arrive at 9am everyday
  10. How many times do you go to tuition in a week? I go there once a week

Part 2 (Group Work – Work in pairs)

Using subject I and You, write 10 present sentences (using instruction in bracket) about :

My daily activities

  1. (simple verb) Q : What do you do everyday?
  2. (simple verb) A : I go to school
  3. (simple verb) Q : What time do you go there?
  4. (simple verb) A : Usually I go there about 7 am
  5. (cont verb) Q : Are you going there tomorrow?
  6. (cont verb) A : Certainly, I am going there tomorrow
  7. (adjective) Q : Are you happy to study there?
  8. (adjective) A : Yes, indeed I am very happy
  9. (prep / noun) Q : Are you on holidays now?
  10. (prep / noun) A : Oh no, I am not on holidays anymore

Conclusion

1. In Simple Present Tense

  • A Plural subject combines directly with a Simple Plural Verb, eg : I go
  • In a Question, Use ‘do’ before a subject, followed by a simple verb, eg : Do you go?

2. In Present Continuous Tense

  • I is used with ‘am’ followed by a continuous verb, eg : I am going
  • You is used with are followed by a continuous verb, eg : You are going
  • The position of ‘am’ and ‘are’ are reversed in Question, eg : Are you going? Am I going?

3. In sentences using an adjective or preposition, the use of am and are is similar to continuous verb, eg : I am happy, You are happy, Am I Happy? Are you happy?

4. Common errors to avoid : I am go, I going, Are you go? Do you going? Do you happy?

Providing Info 2, Airport

Dialogue
This is Langkawi Airport
Ini ialah lapangan terbang Langkawi
And this is Malaysian Airline counter
Dan ini ialah kaunter malaysian Airline
That is the AirAsia Counter
Itu ialah kaunter AirAsia
The bank is right at the end there
Bank terletak di hujung sana
There is a cafe towards the end too
Ada sebuah kafe di hujung sana juga
They also have chocolate shops around here and many other souvenir shops
Mereka ada kedai-kedai cokelat di sekitart sini dan banyak lagi kedai cenderamata
There is always something on sale
Selalu ada jualan murah di sini

Lesson : Singular & Plural, Preposition
1. Apabila memperkenalkan sesuatu menggunakan this atau that, perkataan is hendaklah digunakan
That is a bank
This is Malaysian airport

2. Apabila menunjuk arah menggunakan subject singular, perkataan is hendaklah digunakan
The bank is here
The chocolate shop is there

3. Ada di dalam B.I ialah there is untuk satu benda, dan there are untuk banyak benda
There is a bank there
There are many shops here

Night Market – Pasar Malam

Dialogue
A lot of people here, what is this place?
Ada ramai orang di sini, apa tempat ini?
This is a night market
Ini ialah pasar malam
It is located in Kuah
It terletak di Kuah
Kuah is the city of Langkawi
Kuah ialah (sebuah) bandar di Langkawi
This night market is on Wednesday and also Saturday
Pasar malam ini (dibuka) pada hari Rabu dan Sabtu
So, you can always visit here if you like to see the local culture
Jadi, awak boleh selalu berkunjung di sini sekiranya awak suka (mahu) melihat budaya di sini
What time do they open?
Pukul berapa mereka buka?
and what time do they close?
Dan pukul berapa mereka tutup?
Around evening maybe it starts around 5
Pada waktu petang, mungkin ia bermula pukul 5
Then it will be closed around 10 to 11
Kemudian ia akan ditutup sekitar pukul 10 ke 11

Lesson : Simple Present Verb, Singular & Plural
1. Belajar cara menyoal :
what is this place?
What time do they open?
what time do they close?
Di dalam ketiga-tiga soalan di atas, struktur soalan dalam B.I ialah :
Wverb1subject verb2
verb1 ialah pasangan kepada verb2
contoh verb2 : open, close. pasangannya di kiri ialah do
W ialah : What, Where, Why dsb..

2. what is this place?
di dalam soalan di atas, sebenarnya ayat itu tidak mempunyai verb.
Bagi sesuatu soalan yang tidak menggunakan verb, maka is atau are atau am perlu digunakan sebagai ganti, bergantung dengan jenis subject.
Sekiranya subject itu ialah singular, pasangannya ialah : is
sekiranya subject ialah plural, pasangannya ialah : are
sekiranya subject ialah I, pasangannya ialah : am

3. this place ialah subject singular, oleh itu pasangannya ialah is apabila ayat itu tidak menggunakan verb

4. Sekiranya ayat itu menggunakan verb, maka does hendaklah digunakan.
What time does this place open?

What is this place?

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